By using the AskCoco.net website and services ("Services"), you agree to be bound by these Terms and Conditions ("Terms"), including any future updates or modifications. If you do not agree to these Terms, please do not use our Services.
These Terms work in conjunction with our Privacy & FERPA Notice, which governs how we collect, use, and protect your personal and educational information in compliance with the Family Educational Rights and Privacy Act (FERPA).
AskCoco provides AI-powered college counseling services, including but not limited to college recommendations, application guidance, educational resources, and 24/7 AI chatbot assistance. Our Services are designed to assist students in their college application process through personalized recommendations based on information provided through our interactive wizards and chat interactions.
Educational Purpose: All Services are provided solely for educational purposes to help students navigate the college application process. We act as a "school official" with legitimate educational interest under FERPA guidelines.
While we strive to provide accurate and helpful recommendations, the final decision regarding college selection and application is entirely yours. AskCoco does not guarantee admission to any educational institution and bears no responsibility for application outcomes.
User Content: You retain ownership of any content you enter into our platform ("User Content"), such as application progress information, personal statements, chat messages, or other details related to your college application journey. AskCoco does not claim ownership of your User Content.
Responsibility: You are solely responsible for your User Content and the consequences of sharing or publishing it. AskCoco does not endorse any User Content or any opinion, recommendation, or advice expressed therein.
Rights You Grant to AskCoco: By creating, uploading, or sharing User Content on our platform, you grant AskCoco a non-exclusive, worldwide, royalty-free license to use, host, store, and process such Content solely as necessary to provide and improve our Services. This license continues even if you stop using our Services, but data will be deleted in accordance with our retention policies.
Data Collection and FERPA Compliance: We collect information you provide through our wizards, questionnaires, and chat interactions to generate college recommendations and improve our Services. This information is treated as education records under FERPA and is processed in accordance with our Privacy & FERPA Notice. We collect only personal email addresses (not school emails), academic information (GPA, test scores, intended major), and non-identifiable system data. We do not collect sensitive information such as Social Security Numbers or medical records.
Consent: By signing up and using our Services, you consent to the collection and processing of your academic data for educational guidance purposes. You may withdraw consent at any time by contacting billy@askcoco.net.
By using our Services, you agree to:
Our college recommendations are generated based on the information you provide and are intended as suggestions only. Ask Coco does not guarantee that:
We strongly advise users to conduct their own research and consult with educational professionals before making any decisions regarding college applications.
Your use of our Services is also governed by our Privacy & FERPA Notice. Please review our Privacy & FERPA Notice to understand how we collect, use, and protect your information in compliance with FERPA regulations.
Key Privacy Commitments:
All content, features, and functionality of our Services (excluding User Content) are owned by AskCoco and are protected by international copyright, trademark, and other intellectual property laws. This includes but is not limited to:
To the fullest extent permitted by applicable law, AskCoco shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our Services, including but not limited to damages related to:
We maintain reasonable security measures as outlined in our Privacy & FERPA Notice, but no internet-based service can guarantee 100% security.
We reserve the right to modify these Terms at any time to reflect changes in our practices, legal requirements, or service offerings. We will notify users of any material changes through our website or via email to the address associated with your account.
Your continued use of our Services after such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically to stay informed about your rights and responsibilities.
These Terms are governed by and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict of law principles.
Any disputes arising out of or relating to these Terms or the Services shall be resolved through good faith negotiations. If a resolution cannot be reached, disputes shall be subject to the exclusive jurisdiction of the courts located in Washington State.
You may terminate your account at any time by contacting billy@askcoco.net. Upon termination, your data will be handled according to our retention policies outlined in the Privacy & FERPA Notice.
We reserve the right to suspend or terminate your access to the Services at any time, with or without notice, for violations of these Terms or for any other reason we deem appropriate.
If you have any questions about these Terms and Conditions, please contact us at:
Email: billy@askcoco.net
Website: www.askcoco.net