Terms and Conditions
Effective Date: March 28, 2024
1. Acceptance of Terms
By using the Ask Coco website and services ("Services"), you agree to be bound by these Terms and Conditions ("Terms"), including any future updates or modifications. If you do not agree to these Terms, please do not use our Services.
2. Description of Service
Ask Coco provides college counseling services, including but not limited to college recommendations, application guidance, and educational resources. Our Services are designed to assist students in their college application process through personalized recommendations based on information provided through our interactive wizards.
While we strive to provide accurate and helpful recommendations, the final decision regarding college selection and application is entirely yours. Ask Coco does not guarantee admission to any educational institution and bears no responsibility for application outcomes.
3. User Content and Data Collection
User Content: You retain ownership of any content you enter into our platform ("User Content"), such as application progress information, personal statements, or other details related to your college application journey. Ask Coco does not claim ownership of your User Content.
Responsibility: You are solely responsible for your User Content and the consequences of sharing or publishing it. Ask Coco does not endorse any User Content or any opinion, recommendation, or advice expressed therein.
Rights You Grant to Ask Coco: By creating, uploading, or sharing User Content on our platform, you grant Ask Coco a non-exclusive, worldwide, royalty-free license to use, host, store, and process such Content solely as necessary to provide and improve our Services. This license continues even if you stop using our Services.
Data Collection: We collect information you provide through our wizards and questionnaires to generate college recommendations and improve our Services. This information is processed in accordance with our Privacy Policy.
4. User Responsibilities
By using our Services, you agree to:
- Provide accurate and complete information
- Maintain the confidentiality of your account
- Use the Services in compliance with all applicable laws
- Not engage in any fraudulent or harmful activities
- Accept responsibility for all decisions made based on our recommendations
- Verify all information received through our Services with official sources
5. College Recommendations Disclaimer
Our college recommendations are generated based on the information you provide and are intended as suggestions only. Ask Coco does not guarantee that:
- The recommendations will result in admission to any institution
- The information about colleges is complete or current
- Our suggestions represent the best or only options for your situation
We strongly advise users to conduct their own research and consult with educational professionals before making any decisions regarding college applications.
6. Privacy Policy
Your use of our Services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.
7. Intellectual Property
All content, features, and functionality of our Services (excluding User Content) are owned by Ask Coco and are protected by international copyright, trademark, and other intellectual property laws.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Ask Coco shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our Services, including but not limited to damages related to:
- College application outcomes
- Decisions made based on our recommendations
- Accuracy of college information provided
- Loss of data or User Content
9. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes through our website or via email. Your continued use of our Services after such changes constitutes your acceptance of the new Terms.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law principles.
11. Contact Information
If you have any questions about these Terms of Use, please contact us at contact@askcoco.net.